Do you need to speak to our experts?
This form is protected by reCAPTCHA - the Google Privacy Policy and Terms of Service apply.
How to add new users and teams to an existing account
Make sure you are signed into your account.
Creating Roles and Permissions
You can create roles for new users - who can be added at a later stage. You can also decide what level of access to company information they have. Under My Account select Roles and Permissions.
Select Add New Role.
Create a new Role Name (eg. Purchasing, Sales, Accounts).
Under Role Permissions you can select or deselect the permissions that you want to grant for that particular role.
Once you have selected all the preferred permissions click Save Role.
Repeat this process to add new roles within your company.
Adding a New User
You can add a New User to your account by selecting Company Structure then the Company Administrator (your name). This will turn blue. Select Add User. Under User Role you can now select the role that you created in Roles and Permissions. Complete all details and click Save.
The new user will show in the company structure.
The new user will receive 2 emails from our Sales Team.
One will confirm that they have been linked to your company.
The other email ‘Welcome to Kenable’ will ask them to click on a link to create a password so that they can access their Kenable Account.
Once the password is set the new user can login using their email and password. They will then be able to access their Kenable account.
More users can be added by repeating the process.
Adding a New Team
Add a New Team by selecting Company Structure then select Add Team. Complete all details and press Save.
Organising Teams and Users
Once you’ve created teams and users you will be able to assign chosen users as team leaders. In this example it’s Fred Jones. You can do this by dragging and dropping a team onto their name.
Existing users can be added to a team in a similar manner by dragging and dropping onto the team name.
New users can be added directly to a team by highlighting the team and then selecting Add User.
Users can be moved from one team to another by dragging and dropping.
